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 Sales and Shipping Terms 

Order by Phone

817-719-2799

Order Online

Click here to order!

Open Daily starting 08/31/2013

Address: 7264 Glenview Dr. Richland Hills, TX 76180

Hours

Appointments are still available for Custom Orders!!! Call Us to Schedule!

Mon, Tues, Wens, Friday - Noon to 6pm

Thursday - Order Pickup Day  -  11am to 7pm

Saturday  - Noon to 6pm

Sunday - Noon to 5pm

Payment Methods

We accept Visa, MasterCard, American Express, PayPal, and *e-checks.

*orders will not ship until e-checks clear, please keep this in mind when choosing this payment option.

Cash is accepted for local orders.

No personal checks will be accepted.


Order Deadlines - Homecoming Mums

All orders placed outside of Dallas Fort-Worth area need to be placed no later than the Monday before Homecoming to ensure on time arrival.


Local pickup orders can be placed , as late as Tuesday before the Homecoming Date, orders later than that may be accepted on a case by case basis and additional charges will apply.
 

Shipping Policies - Homecoming Mums


All mums ship the week of the Homecoming Date unless otherwise requested!

Deco Mesh Wreaths will ship within 2 weeks the purchase date.

All items arrive via FedEx or UPS, within two days of shipment in Texas!

Areas Outside of Texas have a 2-3 day turn around and we ship accordingly so that mum arrives by the Thursday before homecoming, unless special arrangements have been made or requested.

Mum Orders for pickup here in DFW will be available on Thursdays after 5pm CST. Special arrangements and early pick-ups must be arranged.

We are not responsible for any shipper related delays or mistakes.

 

Shipping Policies - Homecoming and Floral Supplies

All supply orders are shipped within 5-6 business days.

All o
rders received after 5pm are not processed until the next business day.

All orders are not processed on weekends or holidays.

 

Estimated Shipping Schedule

These are ONlY estimates from our past experience with shipping our products.

All Orders are shipped via Fed-Ex.

DFW - arrives 1-2 days from ship date

Houston - arrives 1-2 days from ship date

Austin - arrives 1-2 days from ship date

San Antonio - arrives 1-2 days from ship date

OUT OF STATE - arrives 2-3 days from ship date

 

NO ORDERS BEGIN WITHOUT PAYMENT!

 

Returns:

There are no returns on Homecoming Supplies, Spirit Gifts, Custom Orders, Deco Mesh Wreaths or Homecoming mums UNLESS there is DAMAGE to the product not caused by the customer.

Below is the notification time frame for the proper return or exchange in such a case:

Homecoming Mums - DK Florals must be notified within 24 hours of any damage to a Homecoming mum, pee wee mum or garter.

Deco Mesh Wreaths - DK Florals must be notified within 24 hours of any damage to a wreath.

Wreath Supplies, Homecoming Supplies or Kits - DK Florals must be notified within 3 business days of any damaged or missing merchandise. NO EXCEPTIONS!

 

 

817-719-2799
7264 Glenview Dr. Richland Hills, TX 76180 
info@divinekreationz.com

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